Customer Services

CUSTOMER SERVICE THAT’S FOCUSED ON YOUR SUCCESS

We know how important it is for your eWorks! XL® website to work hard—and smart—for your small business each day. That’s why the Web.com customer service professionals have the experience and know-how they need to handle requests for website modifications, to provide technical support, and to answer questions about your online marketing options.

Our do-it-all approach to customer service is always focused on your success. Here’s what you can expect from the professionals at Web.com:

60 MINUTES OF FREE EDITING AND DESIGN SUPPORT EACH MONTH
  • To help you keep the content on your eWorks! XL website up-to-date, our modifications experts are available to add images, revise copy, or update the contact information for your business. And we provide this service to you at no charge for 60 minutes each month.
IN-HOUSE, TECHNICAL SUPPORT THAT’S AVAILABLE 24/7
  • To give you peace of mind when it comes to the day-to-day functionality of your small business website, our in-house, U.S.-based technical support experts provide round-the-clock assistance.
KNOWLEDGE ABOUT ONLINE MARKETING OPTIONS FOR YOUR SMALL BUSINESS
  • Whether you’re interested in learning more about our promotional services, search engine optimization techniques, or professional logo design, our customer service professionals have the information you need. And because the success of your small business is important to us, we want to make sure that you’re informed and prepared at every step of the way.
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